Sales Support / Customer Service - Eagle Farm

Reece Onsite have a fantastic new opportunity for an experienced Customer Service person to assist our growing business.

Duties for the role include but are not limited to:

• Answering of telephone enquiries from our Residential builder customer base
• Process customers’ requests for delivery / release of orders
• Generating customer quotations
• Deliver prompt responses to customer enquiries on stock availability and technical information
• Inputting Sales Orders
• Liaise with suppliers for pricing and product availability
• Coordinating deliveries and liaising with our warehouse team.

Our Ideal Candidate

• Experience in delivering exceptional Customer Service
• Positive mindset and works well being part of a team
• Effective problem solving skills
• Strong administration, time management and organisation skills
• A valid driver’s licence and relevant PC skills are required
• Embracing the Reece values, policies, and procedures

The Opportunity

In this role, you would be part of a tight knit, successful team focused on delivering the highest level of customer service and satisfaction in a fast-paced environment.  

About Reece Onsite

Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large domestic home builders.   The Onsite team in Pemulwuy, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Your Learning & Development

Reece prioritises career development for internal staff, and demonstrated success in this role would set you up for further opportunities for development and growth within our large national organisation.  

A Career and More

You will receive a competitive remuneration package in this role.   The Pemulwuy office facilities are new, state-of-the-art facilities and staff parking is available onsite.  

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

If this sounds like the opportunity you've been looking for we would love to hear from you - apply today!